Refund policy

Last Updated: 05.03.2025

At Appblox A2G Developers and Technology Private Limited ("we", "our", "us"), we are committed to providing quality services and ensuring customer satisfaction. This Refund Policy outlines the conditions under which we offer refunds for our services provided through our website www.appblox.in. By engaging with our services, you agree to the terms of this Refund Policy.

1. General Refund Policy

We strive to deliver high-quality app development, API services, and custom solutions. However, in certain circumstances, you may be eligible for a refund based on the nature of the service rendered and the agreement you have with us. Please review our refund conditions below.

2. Eligibility for Refunds

Refunds are generally considered under the following conditions:

Project Cancellation Before Completion: If you decide to cancel a project before its completion, you may be entitled to a partial refund based on the work completed up to the point of cancellation. The refund amount will be calculated after evaluating the work completed, and any costs incurred.
Non-Delivery of Service: If we fail to deliver the agreed-upon services within the timeframe specified in our agreement or contract, you may be eligible for a full or partial refund depending on the situation.
Defective or Faulty Work: If there are significant defects or issues with the delivered work that were not identified during the testing phase and that do not align with the agreed scope of the project, we will offer a revision or refund at our discretion. The refund will be considered if the issues cannot be fixed within a reasonable timeframe.
Custom Development Work: For custom app development services, once the project has been initiated and work has started, refunds are not typically offered unless there is a major failure to meet agreed-upon terms.

3. Non-Refundable Services

Certain services are non-refundable, including but not limited to:

Consultation Fees: Any consultation or advisory services provided are non-refundable once rendered.
Payment for Custom Development: Payments made for custom app development, APIs, or other tailored solutions are non-refundable once work has begun, as these are considered bespoke services.
Subscription or Recurring Fees: If you have subscribed to any of our subscription-based services, these payments are non-refundable after the start of the subscription period.

4. Refund Process

If you are eligible for a refund, please follow these steps:

Request Submission: To request a refund, please contact us at team@appblox.in with your order or project details, including your reason for the refund request.
Evaluation of Request: Upon receiving your refund request, we will evaluate the circumstances surrounding the service delivery, completion status, and any other relevant factors. We may require additional information to process the request.
Refund Approval: If your refund request is approved, we will process the refund within 14 business days, depending on the payment method and the scope of the refund.

5. Late or Missing Refunds

If you have received a refund but have not seen it reflected in your account, please first check with your bank or payment provider. If after doing so you still have concerns, contact us at team@appblox.in, and we will assist you.

6. Changes to This Refund Policy

We reserve the right to update or modify this Refund Policy at any time. Any changes will be posted on our website www.appblox.in, and the date of the most recent update will be reflected at the top of this page. We encourage you to review this policy periodically for any updates.

7. Contact Us

If you have any questions or concerns regarding this Refund Policy or need to submit a refund request, please contact us:

Appblox A2G Developers and Technology Private Limited
www.appblox.in
Email: team@appblox.in